Select the week you want
		Email or telephone us to find out if a boat is available that week
		Read our Terms and Conditions below
		Print out our booking form, complete it and send it to us with your 20% deposit.

TERMS AND CONDITIONS

Booking
The booking contract is between you (the hirer) and Capercaillie Cruisers (the company) and is made under Scots Law.
The contract is effective once a completed booking form signed by the hirer, together with the appropriate payment, is received by the company and a booking confirmation is issued.

Prices and Payment
The booking confirmation is not an invoice.
The initial payment must be sent with the booking form and, unless otherwise agreed, it is 20 per cent of the total price. The balance of the price is due not less than 42 days before the boat hire starts and a £40 Accidental Damage Waiver payment must be sent at the same time. Time of payment shall be of the essence of the contract.
For bookings made within 42 days of the hire start date, payment in full and the £40 Accidental Damage Waiver payment must accompany the booking form.

Cancellation by You
Notify us by telephone and in writing if for any reason you wish to cancel your holiday. Your cancellation will be acknowledged by us in writing. We will then endeavour to re-let for you. If we are successful in re-letting all of your holiday, you will only forfeit your booking deposit. If we are only successful in re-letting part of your holiday, or only manage to re-let the whole of your holiday at a lower price to that originally paid and the value of the let is less than your outstanding balance of the hire, you will also be responsible for the difference. If we cannot re-let, you will be held responsible for the prompt payment of the full cost of the holiday. You are strongly advised to take out holiday insurance on booking.

Cancellation by Us
If for any reason we require to cancel your holiday, we will refund all payments made by you towards the boat hire in full, and the hirer shall have no further claim against the company.

Letting to Minors
The company will not let narrowboats to a person less than 21 years of age. No person under 18 years of age may control the boat, unless under the direct and constant supervision of a responsible adult member of the party.

Accidental Damage Waiver payment
For a payment of £40, payable with the final balance for your holiday, you will be covered in the event of any damage, loss or accident to your boat or its inventory during your holiday. Exclusions to the Waiver scheme are damage resulting from excessive speed (reported or witnessed) - the limit is 4 miles per hour; malicious, negligent or intentional damage to the boat, its equipment, the waterway, other boats or structures; damage to the rudder or skeg due to cill damage in locks; and return of the boat in an unclean condition.
In the case of any of the above being reported, we shall claim the full cost of repairs, replacement or compensation.

Security
Whenever you leave the boat, you should make sure that all doors are securely locked and all the contents left inside the secure cabin of the boat.

Repairs
Repairs are our responsibility and should not be put into the hands of others without our authority.

Delays
The company shall not be liable for any matters arising from any cause beyond the company’s negligence or wilful defaults, including (without limitation) death or personal injury of hirers, their crew and passengers, loss or damage to property; non- fulfilment or interruption of the booking or delays; breakdowns; mechanical problems; defects damage; restriction on cruising; obstructions; repairs or damage to waterways; non-availability of routes; navigational works; storms; floods; drought; loss or shortage of water or other weather conditions; rationing, shortage or non-availability of fuel; or in respect of any consequential loss, damage, expense, injury or claim.

Insurance
Hirers are recommended to take out personal insurance to cover against injury/loss of belongings.

Safe Navigation
Whilst in charge of the boat, the hirer is expected to take all reasonable care to ensure its safe navigation.
The appropriate navigation by-laws must be observed at all times, including those related to speed limit and cruising after dark, which is strictly forbidden. In the event of an accident, the hirer must immediately inform the company with full details, together with names and addresses of witnesses, and the name of any other boat involved. In no circumstances should any member of the party admit liability.

Towing
Under no circumstances will the hirer allow the boat to be towed by any other boat, or use the boat to tow any other boat.

Hirer’s Vehicles and Property
Free parking is provided for the convenience of customers, but we must emphasise that we can accept no liability for loss or damage to customers’ vehicles or their contents, unless proven to be caused by the negligence of Capercaillie Cruisers.
You are particularly advised not to leave valuables or readily portable items in your vehicles. Any items not wanted on the boat should be securely locked out of sight in your boot.
Property left on boats can only be returned after receipt of agreed postage and packaging charge. (Minimum charge £10).

Accommodation
Boats cannot carry more than the licence permits – six people.

Handover
It is a requirement of British Waterways that boat instructions are given to at least two competent members of the crew who will be shown that the boat is in good working order.

Pets
Pets are allowed on the boat (maximum 2). Hirers must provide their own pet basket or blankets. All pets must be properly house-trained or caged as appropriate, must not be left unattended and must not be allowed on bedding or chairs.

Hire Period – Collection and Return of Boat
The hire period commences at 2.30pm on Saturday – (Sunday by prior arrangement only) - and ends at 9.30am on the following Saturday.

Hirer’s Special Responsibilities
If there are any infirm or disabled members in the party, it is the hirer’s responsibility to enquire from the company, when booking, as to the suitability of the boat or waterway. The company cannot guarantee that it will be able to help in every circumstance, but all practical consideration will be given.

Fuel, Gas, Pump Out Etc.
The cost of diesel fuel used is included in the price. The boat is supplied with two bottles of gas, the cost of which is included in the price.
Toilet tanks, when used in accordance with the relevant instructions in the boat manual, should have sufficient capacity for one week. Where a pump out is required, this should be done at places specified by the company only and must be paid for by the hirer.

Navigation Area
No boat must be taken through the sea locks at Carron or Bowling.

Company Reservations
We reserve the right to refuse to hand over the boat to any person whom, in our reasonable opinion, is not suitable to take charge of it. Examples for which the company may consider a person not suitable are age, ill health, disability, or suspected of being under the influence of alcohol or drugs. In this event, all money will be refunded in full and the hirer shall have no further claim against the company.

Complaints Procedure
It is the company’s policy to respond to any complaint or problem which may arise, as soon as possible. Should a problem arise at the start of or during the course of your holiday, please contact the company immediately (you will be given a contact number which is available seven days a week).

Company Policy
The company is proud of the fact that it operates to a very high standard and encourages customers to report any problems promptly. For health and safety reasons particularly, we encourage you to report problems as soon as possible. If any problem is not noticed when you take over the boat, you should telephone the company about this as soon as possible.

Late Return
We will charge £35 per hour or part thereof for late return or late handover of the boat at the end of the hire.